Privacy Policy

This Privacy Policy (this “Policy”) applies to the Cove trading platform (including any applicable web applications, programs, chats or accounts used to access the platform) (collectively the “Platform”) and when you use our website cove.trade (the “Website”) provided by Genesis block0 Corp (the “Company,” “we,” “us” or “our”). It describes how the Company collects, uses, and discloses Personal Data that we obtain from users (the “User”) of the Platform and any account by Services provided through the Platform, and how we use and disclose that information. For purposes of this Policy, “Personal Data” refers to information supplied by a person from which the identity of such person may be directly or indirectly determined.

We prioritize the security and privacy of your Personal Data. We are committed to ensuring that all Personal Data is processed in accordance with the highest standards of data protection and privacy regulations, with technical and organizational measures put in place. Our robust data management practices are designed to safeguard your information and maintain your trust.

It is important that you familiarize yourself with the provisions of this Privacy Policy together with our Terms of Service (“Terms”) and any other privacy notices we may provide on specific occasions when we are collecting or processing Personal Data so that you are fully aware of how and why we are using your Personal Data. However, no transmission of Personal Data over the internet can be guaranteed to be 100% secure — accordingly and despite our efforts, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online Services.

By registering for and using the Platform, you confirm that you are aware that your Personal Data will be handled as described in this Policy and the Terms applicable to the Platform.

We collect and process Personal Data about you directly from you when you contact us, register to use the Platform or submit information, as well as automatically through your use of the Platform. We may also collect or receive Personal Data from third-party service providers, state institutions or other persons that may have a legal ground to provide the Personal Data to us.

We process your Personal Data using one of the following legal bases:

• Performance of a contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering such a contract.
• Legitimate interest means the interest of our business in conducting and managing our business to enable us to give you the best service and the best and most secure experience. We make sure we consider and balance any potential impact on you and your rights before we process your Personal Data for our legitimate interests.
• Legal requirement means processing your Personal Data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
• Consent means processing your Personal Data using your written consent. Generally, we do not rely on consent as a legal basis for processing your Personal Data other than in relation to sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.

We will only use your Personal Data when the law allows us to. Most commonly, we will use your Personal Data for the following purposes:

• To provide our Platform to you, to facilitate communications and virtual assets transactions on the Platform, to communicate with you about your use of our Platform, to respond to your inquiries, and for other customer service purposes
• To facilitate transactions — in order to allow you to make payments and/or receive funds through your payment devices
• To better understand how Users access and use the Platform, both on an aggregated and individualized basis, in order to improve our Platform and respond to User preferences
• To manage our relationship with you, including notifying you about changes to our Terms or Policy
• To pursue legitimate interests of the Company — IT systems monitoring, fraud prevention, debt management
• To administer and protect our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data)
• For direct marketing and promotional purposes — for example, we may use your email address to send you news, newsletters, special offers, and promotions
• To comply with any legal obligation required under applicable law

We and our third-party service providers use cookies and other tracking mechanisms to track information about your use of our Platform. We may combine this information with other Personal Data we collect from you.

To manage cookies, you can adjust your browser settings. Disabling all cookies can raise your privacy level but it also can restrict the use of some functions of the Website. You can find information about how to manage cookies in the most commonly used browsers at: Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Internet Explorer.

We have implemented reasonable precautions consistent with applicable laws and regulations to protect the Personal Data we collect from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Please be aware that despite our efforts, no data security measures can guarantee 100% security.

We seek to put in place appropriate technical and organizational measures to help protect your Personal Data from unauthorized access, use, disclosure, alteration or destruction consistent with applicable data protection laws. The Company prioritizes your security with advanced technical measures, including Zero Knowledge Encryption. This method uses industry-standard algorithms for enhanced privacy, encrypting data on your device before transmission and ensuring it can only be decrypted by you.

You should immediately notify us at support@cove.trade if you become aware of any unauthorized use or access of your Account or User Credentials.

In accordance with applicable personal data protection regulation, including the GDPR, you have rights to access, edit, update, or delete your Account or Personal Data at any time by accessing your account settings or emailing us at support@cove.trade.

Under certain circumstances, you have the following rights under data protection laws in relation to your Personal Data:

• Request access to your Personal Data (commonly known as a “data subject access request”).
• Request correction of the Personal Data that we hold about you.
• Request erasure of your Personal Data where there is no good reason for us to continue processing it.
• Object to processing of your Personal Data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object.
• Request restriction of processing of your Personal Data in certain scenarios.
• Request transfer of your Personal Data to you or to a third party in a structured, commonly used, machine-readable format.
• Withdraw consent at any time where we are relying on consent to process your Personal Data.
• Not to be subject only to automated processing, including profiling. You have a right to demand that processing of your Personal Data be reviewed by a real person.

Given our global operations, your Personal Data may be processed in various locations worldwide where our facilities or service providers are located. We will ensure that security provisions are in place consistent with our obligations to maintain the security of your Personal Data under the laws of your jurisdiction of residence.

For EU/EEA Users. We may transfer, store and process your Personal Data using cloud services in various countries operated by third-party service providers or business partners. Such countries may not have the same level of data protection as required within the EU. We will only select and retain such third-party service providers provided appropriate safeguards, according to the provisions of the GDPR, are in place, including appropriate Standard Contractual Clauses and/or Adequacy decisions.

We retain your Personal Data as long as you maintain an Account on the Platform. We will cease to retain your Personal Data, or remove the means by which the Personal Data can be associated with particular individuals, as soon as it is reasonable to assume that:

• The purpose for which that Personal Data was collected is no longer being served by its retention; and
• Retention is no longer necessary for legal, accounting or business purposes.

To determine the appropriate retention period for Personal Data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your Personal Data, and the applicable legal requirements.

Please note that we are not responsible for (i) your use of any blockchain and (ii) the use of your Personal Data as processed in these decentralized and permissionless blockchain networks.

You should be aware that due to the inherent transparency of blockchain networks, transactions that you approve when using the Platform may be publicly accessible. This includes, but is not limited to, your public key address, the public key address of the receiver, the amount of crypto sent or received, and any other data a user has chosen to include in a given transaction.

Our Platform may contain links to Linked Sites. Any access to and use of such Linked Sites is not governed by this Policy, but instead is governed by the privacy policies of those Linked Sites. We are not responsible for the information practices of such Linked Sites. We strongly encourage you to read the privacy policy of every website you visit.

Our Platform is not designed for children under 18. If we discover that a child under 18 has provided us with Personal Data, we will delete such information from our systems.

This Policy is current as of the Last Update Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on the Platform. If we make any changes to this Policy that materially affect our practices with regard to the Personal Data we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Platform or sending an email to the address in your Account.

If you have questions about the privacy aspects of our Platform or would like to make a complaint or submit a data subject request, please contact our privacy team at: support@cove.trade